Solution

To create a situation in which expats feel orientated, respected, valued and secure from the outset.

There is no “one fits all” solution for a successful secondment. Assignments fail because of people and succeed because of people. The situation in which expats and the sending companies find themselves is a very special one and requires a special service.

The Expatriate Protection and Integration Programme, EPIP.

The EPIP consists of three phases

preparation

During the one-off preparation phase, we talk to everyone involved in the assignment. What are their wishes, what are their goals? What do they want to see realised? The management, HR department, legal department, corporate security and the first expats to be sent.

Based on this information, we prepare the infrastructure in the host country. This includes doctors, pharmacies, hospitals, emergency services, cafés, supermarkets, restaurants, sports facilities, vets, dog walking areas and much more. Who are the contacts? Where and how can they be found? We develop suitable routes, integrate safety measures and, if necessary, train local staff.

The client's already existing infrastructure will be included. Subsequent expats are incorporated into this basic structure. Any customisations can be integrated quickly and easily.

Why is this important?

a secondment is a joint task in which many departments are involved.
because this is exactly what we people miss when we start somewhere new. An infrastructure in which we feel comfortable.

This infrastructure is the breeding ground on which satisfaction grows. It often takes years, if ever, for us to build it up under our own steam. The greater the differences in the new environment, the greater the hurdles.

With this preparation, we lay the foundation for sustained high performance and satisfaction in a new, foreign environment.

The aim of the preparation phase is to realise the goals and wishes of all those involved and to create a new home for the expat in the host country.

INTEGRATION

In the integration phase, we introduce arriving expatriates to their new home and hand it over to them. We show them their personal infrastructure, familiarize them with their security strategies, routes, and connect them with their network.

Why is this important?

A new home cannot be theoretically taught. Home must be experienced in practice.

The goal of the integration phase is to introduce expatriates to their new home and hand it over to them. A home where they feel independently secure, where they feel oriented, a home in which they feel comfortable from the outset.

SUPPORT

During the support phase, which continues until the end of the assignment, we monitor the situation on-site, adjust measures if necessary, and are available to expatriates personally and at any time via a dedicated "hotline".

Why is this important?

People and situations change. Situations require adjustment, people need stability and support.

The aim of the support phase is to provide expatriates with stability, security, and support until the end of the assignment.

For the entire duration, from the initial contact until the end of the assignment, we are the responsible point of contact for all parties involved.